Shipping policy
International Shipping: We currently sell products in Canada and the United States. We do not offer worldwide shipping.
Shipping costs and times:
Shipping costs and delivery time:
For orders in Canada:
| Shipping Name | Condition | Transit Time | Shipping Charge |
|
Standard
|
Orders CA$299.00 and up
|
3 to 9 Business days | Free |
|
Express
|
Orders 0kg–2kg
|
1 to 2 business days |
CA$21.90 |
|
Standard
|
Orders 0kg–2kg
|
3 to 9 business days | CA$14.90 |
|
Standard
|
Orders 2kg–30kg
|
3 to 9 business days | CA$21.90 |
For orders in the United States:
| Shipping Name | Condition | Transit Time | Shipping Charge |
|
Standard International
|
Orders CA$400.00 and up
|
4 to 8 business days | Free |
|
Express International
|
Orders 0kg–1.5kg
|
2 to 3 business days | CA$34.90 |
|
Standard International
|
Orders 0kg–0.5kg
|
4 to 8 business days | CA$7.90 |
|
Standard International
|
Orders 0.5kg–1.5kg
|
4 to 8 business days | CA$19.90 |
|
Standard International
|
Orders 1.5kg–30kg
|
4 to 8 business days | CA$29.90 |
Carrier & Tracking Information:
We use UPS as our shipping carrier. Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. This tracking number will be activated within 24 hours. You can track your Order Here.
Customer Satisfaction: Your satisfaction is our priority - we work with trust carriers to ensure reliable and timely delivery. If any issues arise during shipping, our support team is here to resolve them quickly and efficiently.
CONTACT INFORMATION
Phone: +1 905-209-4312
Email: contact@shopbrands.ca
Address: 5990 14th Avenue, Markham Ontario L3S 4M4, Canada
Support: Monday to Friday: 09:00 AM to 05:00 PM